earth-line LED 3 Year Limited warranty
earth-line is a division of Green & Clean Energy Co. Ltd (G&C). G&C warrants most of our LED products for a period of three (3) years from manufacturer’s defects and workmanship when installed in accordance with our manual.  See individual product sheet for warranty period.

Return Policy
G&C will replace or repair defective products within thirty days upon our approved inspection of the returned product(s); if replacement or repair is not available, we will credit buyer’s account or provide cash refund. Green & Clean will be responsible for shipment of replacement products from our nearest facility. G&C will not reimburse or pay for extra costs or expenses, including labour or other costs associated with removal or reinstallation of the product, even if it is ultimately deemed to be defective.
Warranty will not apply to following situations:
* Product that has been modified by the user.
* Product was not installed or maintained according to manual or specification accompanied.
* Product was subject to unusual physical or electrical stress, misuse, or negligence.
* Product was non-defective or product defect was not related to G&C product functionality, including third-party modifications.
* Other damages caused after receipt of product by customer.

Return Procedure
To obtain approval of product return to Green & Clean Energy, customer needs to follow our return procedures below:
1. Complete "Defective Return Form" or email service@GreenAndCleanDirect.com to obtain "Return Material Authorization (RMA) Number", "Authorized Shipping Account Number" and a shipping address label of the nearest Green & Clean Return Center.
2. Indicate clearly the above "Return Material Authorization (RMA) Number" and "Authorized Shipping Account Number" on a tag attached on the return product and dispatch the product to the stated shipping address.
3. Returned product will be inspected upon arrival at the center.
4. Once product is determined defective, we will replace or repair the product within thirty days.

Notice
* Any return without prior authorization will not be accepted.
* If product is found to be damaged, missing parts, a minimum 17% restocking fee will apply.
* If return product is found to be non-damaged, the product will be returned to customer, at customer's expense, and a minimum 10% test fee of the product value will be charged. Report Problem(s) to Green & Clean Energy Co.
Please describe the problem(s) you've met and also send the original invoice or invoice number to service@GreenAndCleanDirect.com, we'll handle it within 12 hours.

Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.